Workplace Communication - COM 1100

Training Overview

Effective workplace communication is essential for any nonprofit organization to achieve its mission and goals. This training program will provide participants with practical communication skills that will help them build stronger relationships with colleagues, volunteers, and stakeholders. Participants will learn how to resolve conflicts professionally, communicate effectively in meetings, and provide feedback that encourages continuous improvement. By attending this training program, participants can develop their communication skills and contribute to the success of their nonprofit organization.
The program will cover topics such as practical communication skills, conflict resolution techniques, communication in meetings, providing constructive feedback, and cross-cultural communication. Participants will leave the training with a better understanding of communicating effectively in the workplace, building stronger relationships, and resolving conflicts professionally. Overall, this training program is essential for anyone wanting to succeed in a nonprofit organization.

Why should you attend

Effective workplace communication is essential for any nonprofit organization to achieve its mission and goals. By attending this training program, you will gain practical communication skills that will help you build stronger relationships with colleagues, volunteers, and stakeholders. You will also learn how to resolve conflicts professionally, communicate effectively in meetings, and provide feedback that encourages continuous improvement.

Who Should Attend

Managers and Directors
Development Officers and Fundraisers
Director of Philanthropy
Volunteers
Support Staff
Board Chair/President

Overall, this training program is designed for anyone who wants to improve their workplace communication skills in a nonprofit organization. The skills and techniques covered in the training are relevant to a wide range of positions, from entry-level support staff to high-level executives.
Training Objective

Develop effective communication skills
Resolve conflicts professionally
Communicate effectively in meetings
Provide constructive feedback
Enhance cross-cultural communication

Program outline

Introduction to Workplace Communication

Overview of the Importance of effective workplace communication in nonprofit organizations

Discussion of common communication challenges in nonprofit workplaces

Effective Communication Skills

Active listening

Tone, body language, and message delivery

Building positive relationships with colleagues and stakeholders

Conflict Resolution Techniques

Active listening

Negotiation

Problem-solving

Communication in Meetings

Presentation skills

Participation strategies

Communicating your ideas and opinions effectively

Providing Constructive Feedback

Techniques for giving constructive feedback

Encouraging continuous improvement

Cross-Cultural Communication

Understanding cultural nuances

Avoiding cultural biases

Communicating effectively with colleagues and stakeholders from diverse cultural backgrounds

Overall, this training program will equip participants with essential workplace communication skills that are crucial for nonprofit organizations to achieve their goals. By attending this training program, participants will be able to communicate effectively, resolve conflicts professionally, and provide constructive feedback, which will contribute to a positive and productive work environment.

Management

Duration of the Certificate Program: 2 hours of training.

Certification of Participants: Yes

Assessment: Yes

Attendance: Mandatory

Format Online real-time workshop